Shipping & Delivery Policy – Indian Royal Sarees

At Indian Royal Sarees, we are committed to delivering your orders safely, quickly, and efficiently. This Shipping & Delivery Policy explains our shipping process, delivery timelines, charges, and customer responsibilities.

1. Shipping Coverage

We currently deliver sarees and ethnic wear products across India.

For international shipping inquiries, please contact our support team before placing your order.

2. Order Processing Time

• Orders are generally processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• During festive seasons or sale periods, processing times may be slightly longer.

3. Estimated Delivery Time

After dispatch, estimated delivery timelines are:

• Metro Cities: 3–5 business days
• Other Urban Areas: 4–7 business days
• Remote/Rural Areas: 6–10 business days

Delivery timelines may vary depending on courier availability, weather conditions, or regional restrictions.

4. Shipping Charges

• Free Shipping on eligible orders above a specified amount (if applicable).
• Standard shipping charges will be displayed during checkout for other orders.

Note: Shipping charges are non-refundable unless the issue is caused by our error (wrong or damaged product delivered).

5. Order Tracking

Once your order is shipped, you will receive:

• Shipping confirmation via Email/SMS
• Tracking number and courier details
• Real-time tracking link (if available)

6. Delivery Partners

We work with trusted courier and logistics providers to ensure secure delivery, including:

• DTDC
• Delhivery
• Blue Dart
• India Post
• Other reputed courier services

7. Damaged, Missing, or Incorrect Products

If your package arrives damaged, incomplete, or incorrect:

• Notify us within 48 hours of delivery
• Share your Order ID along with clear photos/videos of the package and product
• After verification, we will arrange a replacement or refund as applicable

8. Failed Delivery Attempts

If delivery attempts fail due to customer unavailability:

• The package may be returned to us by the courier partner
• Re-shipping charges may apply for sending the order again

9. Delivery Delays

While we aim for timely deliveries, delays may occur due to:

• Weather conditions
• Festivals or high-order volume
• Courier service disruptions
• Regional restrictions or unforeseen events

We appreciate your patience and understanding in such situations.